B2C Travel Solution

Suitable for Travel Agencies, Tour Operators and DMCs, TravelForceLive B2C solution offers an eCommerce website interface where retail customers can directly make online bookings for various travel products and services. The website offers simple process of real time bookings with options of “Pay by Credit/Debit card” or “Book Now Pay Later”. The website is synchronised with a web based mid office system where the bookings can be tracked by staff users for any further clarifications requested by customers. The mid office system also provide staff user interface for making bookings by call center staff, configuring holiday packages and access to admin user for supervising the business progress.

TravelForceLive B2C has unique capability of facilitating self service tools to customers where they can make online bookings, generate own booking vouchers and flight tickets, check history of bookings & payments and send request for cancellation or amendment anytime and from anywhere.

Key features of B2C

  • Online booking for various travel products and services such as flights, hotels, transfer, sightseeing, insurance, car rental, lounge pass, visa etc
  • Auto SMS/Email alerts for confirmation/tickets, hotel bookings/vouchers, cancellations
  • Integrated with more than 15 global payment gateways
  • SEO friendly website
  • Meta-tagging of holiday packages for SEO
  • CMS based Holiday Packages system
  • Customer login or booking as a Guest user

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